Delivery & Collections
We aim to dispatch cookie boxes ordered via the website within 2 working days of placing your order. Our usual dispatch days are Tuesdays, Wednesdays and Thursdays. Any orders placed on a Friday will normally be processed and made the following week.
Standard delivery for our large cookie boxes of 12, including gift box/packaging, is £5.95 via Royal Mail (First Class, 1-3 days).
If you simply cannot wait for your cookies, you also have the option of Royal Mail Tracked 24, including gift box/packaging, which is £8.50 and has a next working day delivery aim.
Standard delivery for our decorated biscuit boxes, including gift box/packaging, will be £4.50 via Royal Mail (First Class, 1-3 days).
You will also have the option of Royal Mail Tracked 24 for our decorated biscuit boxes, including gift box/packaging, which is £5.50 and has a next working day delivery aim.
Collections from our bakery are free of charge from: Unit 49 Space Business Centre, Olympus Park, Quedgeley, Gloucester, GL2 4AL.
For orders of our cookie boxes via the website, you will be sent an email once your order is ready to collect. All cookies are freshly made to order and will be at their best for 3-4 days, therefore all orders must be collected within 3 days of your collection email being sent to you. Please notify us within 24 hours of the collection email if you are unable to collect within this timeframe. Cookies not collected after this time may need to be disposed of, as we cannot keep perishable stock indefinitely.